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It is currently 23 Nov 2020 23:19

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 Post subject: Need help
PostPosted: 11 Apr 2020 11:40 
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Nouveau(elle)
Nouveau(elle)|Nouveau|Nouvelle

Joined: 11 Apr 2020 11:32
Posts: 2
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Hello Developers PhotoFilter
acquired a license and can’t octify it; what could be the problem? I do everything correctly, but the button (s) is not activated. please help


Your product purchased 10 minutes ago


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 Post subject: Re: Need help
PostPosted: 11 Apr 2020 15:10 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
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you should enter exactelly the name sent in the licence and respect upper and lower case


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 Post subject: Re: Need help
PostPosted: 11 Apr 2020 20:09 
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Nouveau(elle)
Nouveau(elle)|Nouveau|Nouvelle

Joined: 11 Apr 2020 11:32
Posts: 2
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I did everything like right
here in the User:Петр Челидзе <<< (wrote in Russian letters) then I drive the key and I can not press "ok" to activate the license
What am I doing wrong ?


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 Post subject: Re: Need help
PostPosted: 12 Apr 2020 8:09 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
Posts: 11467
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send me you invoice and key to my mail photofitre@free.fr


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 Post subject: Re: Need help
PostPosted: 15 Apr 2020 9:45 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
Posts: 11467
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don't received your mail, it's ok now for the key ? (the user / key use UTF-8 char set)


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