I have used photofiltre 6 for quite a few years, when I was forced to upgrade to win10 I downloaded onto new laptop. The scan function worked for a while and then it made photos look negative and now it won't scan at all. If i click the little acquire image nothing happens, if I go through FILE import twain, nothing happens. I cannot even select a source. My printer prints fine from the laptop.
I tried the new photofiltre 7 and the same thing happened.....nothing
suggestions?
thanks
no longer scans/acquire image
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Re: no longer scans/acquire image
did you installed twain drivers for your scanner ?
(I think drivers are in the install CD or on there web site)
(I think drivers are in the install CD or on there web site)
Re: no longer scans/acquire image
I'm having the same isue as Suzie and I've done this. Could it be possible that drivers are corrupted on my computer or something?Anttonio a écrit :did you installed twain drivers for your scanner ?
(I think drivers are in the install CD or on there web site)
Dernière modification par Hurtado le 05 nov. 2021 16:42, modifié 3 fois.
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Re: no longer scans/acquire image
did you selected the source before ? Menu File > Import Twain > Select source...