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 Post subject: no longer scans/acquire image
PostPosted: 16 Jan 2018 2:58 
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Nouveau(elle)
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Joined: 16 Jan 2018 2:52
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PhotoFiltre version: 6.5.3
Operating System: win10
I have used photofiltre 6 for quite a few years, when I was forced to upgrade to win10 I downloaded onto new laptop. The scan function worked for a while and then it made photos look negative and now it won't scan at all. If i click the little acquire image nothing happens, if I go through FILE import twain, nothing happens. I cannot even select a source. My printer prints fine from the laptop.
I tried the new photofiltre 7 and the same thing happened.....nothing
suggestions?
thanks


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 Post subject: Re: no longer scans/acquire image
PostPosted: 16 Jan 2018 9:21 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
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did you installed twain drivers for your scanner ?
(I think drivers are in the install CD or on there web site)


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 Post subject: Re: no longer scans/acquire image
PostPosted: 19 Jan 2018 19:19 
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Nouveau(elle)
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Joined: 11 Jan 2018 12:08
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Anttonio wrote:
did you installed the Testo Max review and results are good. twain drivers for your scanner ?
(I think drivers are in the install CD or on there web site)


I'm having the same isue as Suzie and I've done this. Could it be possible that drivers are corrupted on my computer or something?


Last edited by Hurtado on 01 Sep 2019 9:26, edited 2 times in total.

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 Post subject: Re: no longer scans/acquire image
PostPosted: 20 Jan 2018 10:03 
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Joined: 28 Oct 2003 22:49
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did you selected the source before ? Menu File > Import Twain > Select source...


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