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 Post subject: Need help
PostPosted: 11 Apr 2020 11:40 
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Nouveau(elle)
Nouveau(elle)|Nouveau|Nouvelle

Joined: 11 Apr 2020 11:32
Posts: 2
Gender: None specified
Hello Developers PhotoFilter
acquired a license and can’t octify it; what could be the problem? I do everything correctly, but the button (s) is not activated. please help


Your product purchased 10 minutes ago


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 Post subject: Re: Need help
PostPosted: 11 Apr 2020 15:10 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
Posts: 12367
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you should enter exactelly the name sent in the licence and respect upper and lower case


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 Post subject: Re: Need help
PostPosted: 11 Apr 2020 20:09 
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Nouveau(elle)
Nouveau(elle)|Nouveau|Nouvelle

Joined: 11 Apr 2020 11:32
Posts: 2
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I did everything like right
here in the User:Петр Челидзе <<< (wrote in Russian letters) then I drive the key and I can not press "ok" to activate the license
What am I doing wrong ?


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 Post subject: Re: Need help
PostPosted: 12 Apr 2020 8:09 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
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send me you invoice and key to my mail photofitre@free.fr


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 Post subject: Re: Need help
PostPosted: 15 Apr 2020 9:45 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
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don't received your mail, it's ok now for the key ? (the user / key use UTF-8 char set)


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 Post subject: Re: Need help
PostPosted: 22 Dec 2022 18:06 
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Nouveau(elle)
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Joined: 22 Dec 2022 18:00
Posts: 1
Gender: None specified
PhotoFiltre version: 11
Hello, I have the same issue ... I just bought the license (approximately 30 minutes ago) and got the confirmation. I inserted data to registration part but i cant press ok (light grey color, like no button is there). I am pretty sure I am inserting correct data. Can you please somehow check it? I can privately send you my registration data. If this wont be resolved is there any possibility to get my money back as there is no mistake on my side? Thank you

Look like this even when data are filled in:
Image


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 Post subject: Re: Need help
PostPosted: 23 Dec 2022 9:09 
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Administrateur(trice)
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Joined: 28 Oct 2003 22:49
Posts: 12367
Gender: None specified
of course, send me your licence and your invoice by mail phorofiltre@free.fr


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